We hope you love your purchases, but if an exchange or return is needed, we are glad to help!
Most purchases are eligible for exchange/return. Please see the criteria below for details.
- Items must be unworn, unwashed, and unaltered.
- Original tags must be attached.
- Clearance, sale, and final sale items are not eligible for return.
NOTE: All shipping charges will not be refunded.
- Send an email noting your reason for exchange/return to email@example.com.
- Complete our Exchange/Return Form.
- Ship the completed form and your item to us.
Once we receive your shipment, we will process the exchange or return in 5-7 business days.
IMPORTANT: Send an email within 5 days of receipt of your item. If an email is received after this time frame, we can no longer be held responsible.
- Send an email with a picture of the damaged area to firstname.lastname@example.org.
- Upon receipt of our new shipping label, ship the damaged item to us.